Skip to main content

BPO Companies in the Philippines: A Guide for Job Seekers and Career Shifters

Hello Call Center Philippines Peeps! I know if not most, some, are still not familiar with the BPO industry. We can’t say that this is because some are lazy to go to the web and search those names. Most of our member pools are those freshies and newbies searching for a job (roughly 25%) so I can’t blame them. Let me help you guys and also those tenured individuals seeking for a company change, this can also serve as your refresher. I hope after reading this article, you will have a direction when and where to apply.

Indicated below are some of the companies and feel free to comment on this page if I missed your company. This is according to JobStreet. You can also search for the offered salary to these companies by going to the website http://www.payscale.com and http://www.glassdoor.com.

24/7 Customer Philippines Inc.
Admerex Solutions Inc.
Advanced Contact Solutions, Inc.
Affiliated Computer Services, Inc.
AIG Business Processing Services, Inc.
Ambergris Solutions Phils Inc.
Ascend (Asia) Worldwide Marketing Inc.
Ascend (Asia) Worldwide Marketing Inc.
B & M Global Services Manila
BlueBean Call Center
Transcom
Call First Worldwide Solutions
CallTek Center International, Inc.
Citigroup Business Process Solutions
Cole Asia Business Center Incorporated
Convergys Corporation
Courtesy Point Technologies Inc.
Cyber City TeleServices Ltd.
Cybersoft Data Networks, Inc.
Dedicated Rep, Inc.
Dedicated Rep
Delegait Corporation
DiaVox Network, Inc.
Electraserv Phils. Inc.
EnfraUSA Solutions, Inc.
eOutsourcing Ems Solutions, Incs.
ePERFORMAX Contact Centers Corporation
Epixtar International Contact Center Group, Ltd.
ePLDT, Inc.
Equicom Systems Management, Inc.
eServices Global Solutions Inc.
eTelecare Global Solutions Inc.
ExcelAsia Training and Development Inc.
Eximius BPO Services, Inc.
Gamepal, Inc.
Gawon International Philippines
Genpact LLC Philippines
Global 9, Incorporated
HavenLink Solutions, Inc.
Help Centric Inc.
Hinduja TMT, Limited
IBM Business Services, Inc.
IBM Daksh Business Process Services Philippines Inc.
iconnect corporation
ICT Marketing Services
Inovize Inc.
Intellirisk Phils., Inc.
Internet Work Biz of Asia
Intervoice Technologies
iPlus-ePLDT
iSUPPORT Inc.
iTouchPoint Technologies, Incorporated
iWebmasters.com
Izone Technologies Inc.
Lead Ignite
Link Solutions Inc.
Link2Support Inc.
LogicaCMG
LUGIC Inc.
Manulife Data Services Inc.
MBS TEK Corporation
Megalcall Inc.
Modern Imaging Solutions
NCO Group / RMH Teleservices Asia Pacific, Inc.
New Fields Asia Pacific
Next Focus Inc.
Norbell Philippines 24/7 In Touch Inc.
North Star7 Corp.
Nucomm International
Oakleigh Capital Ltd
OneWorld Connections
One Global Contact Center
Orchid Cybertech Services, Inc.
Owtel Philippines, Inc.
PacificHub Corp
Pacific Connexion
Paragon Intl Customer Care Limited
Payment Processing Corporation
Pelatis BPO Inc.
PeopleSupport Philippines Inc.
Perot Systems Philippines
Pivotale Inc.
Pro Magnum Corporate Resources Inc.
ProView Global Administration, Inc.
ProV International (Philippines), Inc.
Quick Jump Network Corporation
Rendition Digital, Inc.
Sermo Inc.
Shift Resources Philippines Incorporated
Sitel Philippines, Inc.
Sitel
SPI Technologies Inc.
Sutherland Global Services Inc.
Sykes Asia, Inc.
Syntegraltech Corporation
TelTalk Solutions
Teleforce Asia, Inc.
Teleperformance Global Telemarketing and Teleservices Solutions
Teletrinsic Contact Center Solutions Inc.
Transworks BPO Philippines Inc.
Trec Pacific Corp.
Vox Opera Solution, Inc.
WeSourceSolutions Inc.
West Contact Services, Inc.
Xpertalk, Inc.

BPO companies based on on their revenues generated in 2012

1. Accenture Inc. (Php28.104 billion in revenues)
2. Convergys Philippines Services Corp. (Php17.281 billion)
3. JPMorgan Chase Bank N.A-Philippine Global Service Center (Php10.805 billion)
4. 24/7 Customer Philippines Inc. (Php7.711 billion)
5. Telephilippines Inc. (Php7.241 billion)
6. TeleTech Offshore Investments B.V. (Php6.978 billion)
7. Sutherland Global Services Philippines Inc. (Php6.805 billion)
8. Stream International Global Services Philippines Inc. (Php6.738 billion)
9. Sitel Philippines Corp. (Php6.364 billion)
10. Deutsche Knowledge Services Pte. Ltd. (Php5.754 billion)
11. Sykes Asia Inc. (Php5.617 billion)
12. IBM Daksh Business Process Services Philippines Inc. (Php5.516 billion)
13. Aegis PeopleSupport Inc. (Php5.445 billion)
14. TeleTech Customer Care Management Philippines Inc. (Php5.402 billion)
15. IBM Business Services Inc. (Php5.211 billion)
16. Telus International Philippines Inc. (Php4.962 billion)
17. Shell Shared Services (Asia) B.V. (Php4.821 billion)
18. HSBC Electronic Data Processing (Philippines) Inc. (Php4.700 billion)
19. ePLDT Inc. (Php4.147 billion)
20. SPi CRM Inc. (Php3.501 billion)
21. ACS of the Philippines Inc. (Php3.492 billion)
22. VXI Global Holdings B.V. (Php3.266 billion)
23. Emerson Electric (Asia) Ltd. (Php3.230 billion)
24. StarTek International Ltd. (Php3.094 billion)
25. IBM Solutions Delivery Inc. (Php3.019 billion)
26. Sykes Marketing Services Inc. (Php2.760 billion)
27. SPi Technologies Inc. (Php2.626 billion)
28. Genpact Services LLC (Php2.552 billion)
29. Macquarie Offshore Services Pty. Ltd. (Php2.522 billion)
30. Thomson Reuters Corp. Pte. Ltd. (Php2.265 billion)
31. AIG Shared Services Corp. Philippines (Php2.357 billion)
32. Hinduja Global Solutions Ltd. (Php2.194 billion)
33. Lexmark Research and Development Corp. (Php1.956 billion)
34. ANZ Global Services and Operations (Manila) Inc. (Php1.869 billion)
35. Maersk Global Service Centers (Philippines) Ltd. (Php1.859 billion)
36. Manulife Data Services Inc. (Php1.745 billion)

Source: http://www.yugatech.com/careers/top-earning-bpo-companies-in-the-philippines/

Some companies are also not listed here. Some are in-house companies that want to shun away from the tagging of being a call center. Others are start-up companies that have less than 500 headcounts but provides great benefit and pay.

So don’t be afraid to explore and check other companies as well. Feel free to contribute other company names here and I will be more than glad to add them up.

Comments

  1. UnknownJuly 6, 2015 at 2:44 AM

    Hello, I appreciate those list of BPO Companies in the Philippines but I guess you forgot to include the GlobalSky.com. It's also a BPO Company in the Philippines providing high-quality customer service. Thanks

    ReplyDelete

Post a Comment

Popular posts from this blog

Acing that Versant Exam

Versant Exam is a standard test to gauge your listening and language skills. Usually they use an Avaya phone and they let you dial a number; a voice prompt then answers and asks you to do the following – reading, answering and creating your own story. This is an easy examination if you know what to do and your confidence is not clouded with nervousness. This sometimes hinder if not most, some applicants not to get their most awaited job contract. For us to pass this so called dreaded assessment coined by some (mostly newbies), it will be helpful for us to know how does this work first. Indicated below are some key aspects we need to know and consider when taking this assessment. Why BPOs use Versant Assessment? Versant is a totally programmed examination of verbal English that allows those call center companies to ensure that applicants and employees have the level of verbal English communication skills necessary for a customer service/ sales associate or a technical sup
Post a Comment
Read more

Different Types of BPO / Call Center Referral Program

In this modern age, the call center industry has boomed tremendously - cropping up in Metro Manila to Cebu, Baguio and all over the country. This, in turn, creates more jobs, generates more revenue to the surrounding business (food, transportation, goods, clothing stores, bars, shops, etc.) and provided more tax revenue to the government that fueled most of the funding for public entities’ program in constructing roads, schools and hospitals. And because of the booming BPO/RPO/KPO industry - call centers are mushrooming and created a shortage of CSRs and TSRs or shall we say they're having a hard time looking for fit candidates with good communication skills equipped with the basic knowledge of English Language – pronunciation, enunciation, diction and tone. This made them formulate recruitment ties, employee referral programs and other incentives when you get someone interested to apply to a company. This benefits not only the company, but also other people like the emplo
Post a Comment
Read more