Welcome current and future BPO/KPO/RPO agents!

I am always proud to be an Ex-Con. Ex-Con, not Ex-convict, but it's a slang for past employees of Convergys.  I remembered the day when I was walking along the lengthy Ayala path, going to Greenbelt when a man approached me. It was never my intention to really apply because I came from the province and I am looking forward that after passing the Nursing Licensure Examinations, I will practice my nursing career, and be a staff nurse in a 300+ bed capacity hospital in our province. He was so enticing and he can really speak in English - without any delay and hardship. If not because of my relatives' want for me to take up nursing, I would really love to take Mass communication, broadcasting, journalism, photojournalism or speech pathology as my degree. But then again, I need to really be justifiable and smart with my decisions, I really need to have a degree and having the nursing course will take me there.  Who knows? After a year or two working and going abroad and ea

Hello Call Center Philippines Peeps! I know if not most, some, are still not familiar with the BPO industry. We can’t say that this is because some are lazy to go to the web and search those names. Most of our member pools are those freshies and newbies searching for a job (roughly 25%) so I can’t blame them. Let me help you guys and also those tenured individuals seeking for a company change, this can also serve as your refresher. I hope after reading this article, you will have a direction when and where to apply. Indicated below are some of the companies and feel free to comment on this page if I missed your company. This is according to JobStreet. You can also search for the offered salary to these companies by going to the website http://www.payscale.com and http://www.glassdoor.com. 24/7 Customer Philippines Inc . Admerex Solutions Inc . Advanced Contact Solutions, Inc. Affiliated Computer Services, Inc. AIG Business Processing Services, Inc. Ambergris Solu

I am writing this again to update people from Call Center Philippines FB groups of some companies I’ve seen online that are considered and reported scam by people who applied to those before. It is better for us to prevent such companies so that our money, time and energy will not be wasted. It is just alarming that instead of these companies being eradicated since this generation has an easy access to information provided that most of us have an access to the internet. I guess some people are still lazy to check first the history or background of the company before they apply. Again, checking the information of the company does not only save you from the question, “Why did you apply here?”, but it also safeguards you from being a victim of a scam scheme. Some scam companies will get monies from you and even if it is just Php 500.00, still it is your or your parents’ hard earned money so be vigilant. Always ask other people from the group or better yet do some research since I

We all know that applying for a post in the Call Center Industry is not an easy task (well, if you are a part of this industry or you had the chance in applying to one company you will, undeniably, agree). Getting that job is not all about your communication skills. Recruiters nowadays are smart that they ask some questions that are outside of the normal topic areas. Some will ask your stand in politics, some will dwell on your past life experiences and how did you properly manage it, others may ask you about the country's latest stand in the market or economy, your take in our current education system, skepticism, life and also if you believe in life after death. Everything can be asked! When I say everything, it is anything under the sun. They will not definitely care with your current stand, as long as you have that correct sentence construction, voice tone, pronunciation and enunciation, you will be assured that you will pass that Berlitz examination. Berlitz examinati