Skip to main content

Posts

Showing posts from April, 2015

Call Center Interview Questions: A Guide in Passing and having that Job

While many consider that no planning is required for interviews, we can’t stress enough the significance of formulating and practicing answers. For ages, we have witnessed that nearly all applicants we have hired have capitalized the time to organize thorough responses for interviews. 1. Frame a 1-2 minute “elevator pitch” a. You may not have to use it, but it is good to be prepared for “Tell me about yourself” or “Walk me through your resume.” 2. When answering questions, try to be concise and direct a. Exercise keeping your answers to 1 minute b. Don’t take over the dialogue – Let the interviewer guide the discussion c. You would be surprised to learn how many of our applicants with the perfect credentials for a job didn't get an offer because their responses were too long 3. Go over your resume and prepare to describe detailed experiences by a. Starting with the objective of the project or your role b. Clarifying your contribution (i.e. built the model, led team