Welcome current and future BPO/KPO/RPO agents!

In this modern age, the call center industry has boomed tremendously - cropping up in Metro Manila to Cebu, Baguio and all over the country. This, in turn, creates more jobs, generates more revenue to the surrounding business (food, transportation, goods, clothing stores, bars, shops, etc.) and provided more tax revenue to the government that fueled most of the funding for public entities’ program in constructing roads, schools and hospitals. And because of the booming BPO/RPO/KPO industry - call centers are mushrooming and created a shortage of CSRs and TSRs or shall we say they're having a hard time looking for fit candidates with good communication skills equipped with the basic knowledge of English Language – pronunciation, enunciation, diction and tone. This made them formulate recruitment ties, employee referral programs and other incentives when you get someone interested to apply to a company. This benefits not only the company, but also other people like the emplo

Some of us came from a not-so-financially-stable family. This makes it hard for them to finish their undergraduate course or even step into tertiary education. Despite of this rarity, they still continued to move on and strive hard to earn for their loved ones. Some resort to being an OFW and most of them are now in the BPO/Call Center Industry. The good thing about being in a BPO/Call Center company is that, they have programs that help their agents/employees financially when they decided to go back to college. Since most of the BPO employees as well are getting 13K base minimum, even without that support, they can easily enroll in State Universities and finance their own education. The real major dilemma is not really the finances since as what I’ve said earlier, most Call Centers offer great pay and education assistance to their employees. The main hindrance for them to get that undergraduate course is really the time needed to be spent in school to finish their cours